Element Hinton (Insurance Brokers) Ltd
37 Market Street
Tel: 01543 422089
Fax: 01543 451065
Registered in England & Wales number 07568517
Authorised and Regulated by the Financial Conduct Authority (FCA). Registration Number 550338.
It is our intention to provide a high level of service at all times. However if you have reason to make a complaint about our service you should contact the Managing Director at the above address or ring 01543 422 089. You may be entitled to refer it subsequently to the Financial Ombudsman Service. Further information is available at http://www.financial-ombudsman.org.uk/ The FOS Consumer Helpline is on 0800 023 4567 (free for people phoning from a "fixed line" (for example, a landline at home) or 0300 123 9123 (free for mobile-phone users paying monthly charge for calls to No’s starting 01 or 02). Alternatively you can contact them at Financial Ombudsman Service, Exchange Tower, Harbour Exchange Square, London, E14 9SR.
A full copy of our complaints procedure is available on request.